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   ROTARY ON THE MOVE
           x ROTARY

     Rotary Coordinator’s Newsletter                        December 2020                               Volume 11 – Issue 6
       CONNECTS THE WOR


                                     ‘HOW ENGAGED ARE YOUR MEMBERS?’

                                     Article by RI Director-Elect Jessie Harman
                                     As the number of volunteer organisations rises and competition for
                                     volunteer resources increases steadily, organisations which rely on
                                     volunteers are turning their attention to the matter of engagement,
                                     asking themselves the question ‘how do we keep our current  and
    In this issue:                   future volunteers active, involved and satisfied?

                                     Our situation in Rotary is identical.  Faced with increasing competition and rising
                                     expectations, we must ensure our members are engaged and receiving value from
    1    How Engaged are your        their Rotary membership.  Fortunately, we don’t need to reinvent the wheel; the
           Members?
                                     literature on volunteer management provides a host of tips and hints on ways to
                                     increase volunteer engagement.  I’ve identified seven of the most common ones
                                     and applied them to Rotary:
    2    Regional Membership         1.  Create a positive first impression  –  Take time to understand your
                                         prospective members’ expectations. When they join your club, provide quality
           Officer Update
                                         induction and mentoring, make them feel welcome, and check in regularly to
                                         see how they are getting on.
         - Succession Planning       2.  Provide meaningful volunteer roles – Find opportunities that enable
    3  - Staying Connected               members to give back using their particular skills and experience.   For
                                         members still building their careers, find the opportunities that enable them
                                         to enhance and strengthen their skillset.
                                     3.  Communicate, communicate – Communicate frequently and effectively
    4    Recharge your Branding          with members, using channels that work for them. Make sure communication



                                         is a two-way street, proving ample opportunities for  club members to
                                         communicate  directly  with  club  leaders.    Keep  your  decision  making
                                         transparent and consult widely and frequently.  Work on your listening skills.
         - What’s the Difference     4.  Make it fun – Even the most dedicated volunteers want to enjoy themselves.
    5  - New Style Clubs Forum           Weave fun and friendship into everything you do and include social activities
                                         in your calendar.  But remember – everyone’s definition of fun is different –
         - Capitalise on Your            so create a social program which is inclusive, appealing to diverse needs and
    6      Strengths                 5.  Recognise  and  appreciate  –  Make  sure your members know their
                                         lifestyles.


         - Do Good                       contribution is valued and appreciated.  Grand gestures aren’t necessary; a
         - Transforming Rotary,          simple ‘thank you’ will usually suffice.  Celebrate members’ contributions -
           Part 2                        profile them on your website and social media channels, nominate them for
    7  - Gold Coast’s First              community awards and host recognition events within your club.
           Corporate Club            6.  Show volunteers what they have achieved – We all want to know our
                                         contribution actually makes a difference.  Identify opportunities for service in
         - Tania’s tasty Treats          your community that have a measurable impact, invite beneficiaries back to
    8  - The Team                        the club to share how Rotary’s service has improved their lives, feature stories

                                         of your impact in all your club’s communications.
                                     7.  Let them know they’re part of something big – Connect your members
                                         to Rotary beyond the club to help them understand they are part of a global
                                         movement.  Encourage them to visit other Rotary clubs around the world,
                                         attend an international convention, join an international fellowship or action
                                         group.  Let them know that the possibilities to engage with Rotary are endless.

                                     In short, to Grow Rotary, we need engaged members in member-centric clubs. We
                                     need to ensure that all our members feel welcome and involved, and that they are
                                     enjoying their Rotary experience.  Most importantly, we need to build our clubs
                                     around our members, rather than trying to make our members fit our clubs.
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